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2. Are your products authentic?

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5. Do you have a store that I can visit?

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Preorders

Preorder allows you to purchase a product that will soon be in stock. This ensures you receive  the product as soon as it’s available, instead of being added to the waitlist. 

What does preorder mean?

For products that are available for preorder, you will see the Preorder button instead of the Add to Cart button on the detail page. You can begin by clicking on the Preorder button to add the item to your cart.

How do I preorder?

Preorders will take slightly longer to arrive than products that are in stock. Different products have different lead times. Each product detail page indicates the estimated shipping date, and you will see the estimated delivery date during checkout.

When will my preorder item arrive?

Similar to any other shipment, you will be notified via email when your preorder has shipped. You will also see a corresponding update on the Shipment Tracking page.

How will I know when my pre-order item has shipped?

You pay for the preorder item at the time it’s placed, just like any other purchase on Quince.

When do I pay for my preorder item?

Our standard cancellation policy applies to pre-orders as well. Once you place an order, you have a 15-minute window to make changes or cancel. If your order has already been processed, don’t worry—you'll be covered under our Return Policy.

Can I cancel a preorder?

Once you place a preorder, you have a 15-minute window to make changes or cancel.

Can I modify a preorder?

Our standard policy applies.

Can I change my delivery address?

Our standard return policy applies.

Can I return a preordered item?

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Shop Quince's collection of cashmere sweaters, sweatshirts, sweatpants, dresses, scarves, gloves & more. All made from 100% Grade A Mongolian cashmere. Starting at just $25. Save 50-75% vs. leading luxury brands. 

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Organic Stretch Corduroy Wide Leg Pants $60.00

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Iora Bedside Bassinet by Maxi-Cosi $299.99

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Mongolian Cashmere Oversized Crewneck Sweater $119.90

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100% Leather Oversized Bomber Jacket $250.00

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16L3New Arrivals

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Liquid-soft, sustainable, 100% silk. Last year we travelled the length and breadth of China to discover the best Silk factory there is. We’d love to introduce you…

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Black Ultra-Stretch Ponte Super Wide Leg Pants

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Morel Grey Ultra-Stretch Ponte Straight Leg Pants

Black Ultra-Stretch Ponte Bootcut Pants

Navy Ultra-Stretch Ponte Straight Leg 4-Pocket Pants

Morel Grey Ultra-Stretch Ponte Pintuck Ankle Pants

Roasted Pecan Ultra-Stretch Ponte Super Wide Leg Ankle Pants

Olive Ultra-Stretch Ponte Kick Flare Pants

Mineral Blue 100% European Linen Wide Leg Pants

White 100% European Linen Pants

Deep Navy 100% European Linen Tapered Ankle Pants

Black Stretch Cotton Twill Girlfriend Chino Pants

Black Ultra-Stretch Ponte Skinny Pants

Black Organic Stretch Cotton Twill Wide-Leg Crop Pants

Morel Grey Ultra-Stretch Ponte Straight Leg Mariner Pants

Navy Ultra-Stretch Ponte Trouser

Espresso Ultra-Stretch Ponte Cropped Wide Leg Pants

Army Green Cotton Linen Twill Straight Leg Pants

Shale Vintage Wash Tencel Wide Leg Pants