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Preorders

Preorder allows you to purchase a product that will soon be in stock. This ensures you receive  the product as soon as it’s available, instead of being added to the waitlist. 

What does preorder mean?

For products that are available for preorder, you will see the Preorder button instead of the Add to Cart button on the detail page. You can begin by clicking on the Preorder button to add the item to your cart.

How do I preorder?

Preorders will take slightly longer to arrive than products that are in stock. Different products have different lead times. Each product detail page indicates the estimated shipping date, and you will see the estimated delivery date during checkout.

When will my preorder item arrive?

Similar to any other shipment, you will be notified via email when your preorder has shipped. You will also see a corresponding update on the Shipment Tracking page.

How will I know when my pre-order item has shipped?

You pay for the preorder item at the time it’s placed, just like any other purchase on Quince.

When do I pay for my preorder item?

Our standard cancellation policy applies to pre-orders as well. Once you place an order, you have a 15-minute window to make changes or cancel. If your order has already been processed, don’t worry—you'll be covered under our Return Policy.

Can I cancel a preorder?

Once you place a preorder, you have a 15-minute window to make changes or cancel.

Can I modify a preorder?

Our standard policy applies.

Can I change my delivery address?

Our standard return policy applies.

Can I return a preordered item?

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Shop Quince's collection of cashmere sweaters, sweatshirts, sweatpants, dresses, scarves, gloves & more. All made from 100% Grade A Mongolian cashmere. Starting at just $25. Save 50-75% vs. leading luxury brands. 

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Iora Bedside Bassinet by Maxi-Cosi $299.99

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Mongolian Cashmere Oversized Crewneck Sweater $119.90

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Black 100% Leather Motorcycle Jacket

True Black/Brass Hardware 100% Leather Motorcycle Jacket

Dark Cognac Brown 100% Leather Motorcycle Jacket

Yellow Gold 14K Gold Lab Grown Diamond Tennis Bracelet

Yellow Gold 14K Gold Lab Grown Diamond Four-Prong Solitaire Studs

Black 100% Washable Silk Pajama Long Sleeve Top

Indigo 100% Washable Silk Pajama Pants

Yellow Gold 14k Gold Lab Grown Diamond Oval Solitaire Studs

Yellow Gold 14k Gold Lab Grown Diamond Emerald Solitaire Studs

Navy Featherless Quilted Puffer Jacket

Crimson 100% Washable Silk Pajama Tee

Toasted Almond 100% Washable Silk Pajama Button Up Top