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6. Do you offer free returns & exchanges?

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Preorders

Preorder allows you to purchase a product that will soon be in stock. This ensures you receive  the product as soon as it’s available, instead of being added to the waitlist. 

What does preorder mean?

For products that are available for preorder, you will see the Preorder button instead of the Add to Cart button on the detail page. You can begin by clicking on the Preorder button to add the item to your cart.

How do I preorder?

Preorders will take slightly longer to arrive than products that are in stock. Different products have different lead times. Each product detail page indicates the estimated shipping date, and you will see the estimated delivery date during checkout.

When will my preorder item arrive?

Similar to any other shipment, you will be notified via email when your preorder has shipped. You will also see a corresponding update on the Shipment Tracking page.

How will I know when my pre-order item has shipped?

You pay for the preorder item at the time it’s placed, just like any other purchase on Quince.

When do I pay for my preorder item?

Our standard cancellation policy applies to pre-orders as well. Once you place an order, you have a 15-minute window to make changes or cancel. If your order has already been processed, don’t worry—you'll be covered under our Return Policy.

Can I cancel a preorder?

Once you place a preorder, you have a 15-minute window to make changes or cancel.

Can I modify a preorder?

Our standard policy applies.

Can I change my delivery address?

Our standard return policy applies.

Can I return a preordered item?

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100% European Linen Short Sleeve Shirt $34.90

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100% European Linen Tiered Maxi Dress $79.90

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14K Gold Lab Grown Diamond Solitaire Studs $200.00

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100% European Linen Sleeveless Swing Dress $59.90

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100% European Linen Wide Leg Pants $39.90

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Italian Leather Handwoven Satchel $149.90

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Liquid-soft, sustainable, 100% silk. Last year we travelled the length and breadth of China to discover the best Silk factory there is. We’d love to introduce you…

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Shop Quince's collection of women's cashmere sweaters, sweatshirts, sweatpants, dresses, scarves, gloves & more. All made from 100% Grade A Mongolian cashmere. Starting at just $25. Save 50-75% vs. leading luxury brands. 

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Available at radically low prices, shop Quince's collection of 100% European linen shirts, pants, dresses & more. 

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Silk

Available at radically low prices. Shop Quince's collection of premium, washable silk camisoles, tanks, blouses, dresses, skirts, tees and more. Because you deserve it.

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Pink Daisy Long Sleeve Tie One-Piece Swimsuit

Multi Daisy Long Sleeve Tie One-Piece Swimsuit

Popsicles Long Sleeve Tie One-Piece Swimsuit

Shells Long Sleeve Tie One-Piece Swimsuit

Sky Blue Long Sleeve Rash Guard

Rainbow Stripe One-Piece Swimsuit

Rainbow Stripe Long Sleeve Zip-Up Swimsuit

Electric Pink Girls Long Sleeve Raglan Rash Guard

Pink Daisy Girls Long Sleeve Zip-Up Rash Guard One-Piece

Palms Tankini and Long Sleeve Raglan Rash Guard Set

Dinosaurs Swim Trunk and Rash Guard Set

Pineapple Swim Trunk

White Short Sleeve Rash Guard Top

Pineapple Ruffle One Piece Swimsuit

Kiwi Green Long Sleeve Zip-Up Rash Guard

Strawberries Tankini Swimsuit