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2. Are your products authentic?

 3. Where are your products made?

4. Where is your company located?

5. Do you have a store that I can visit?

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Preorders

Preorder allows you to purchase a product that will soon be in stock. This ensures you receive  the product as soon as it’s available, instead of being added to the waitlist. 

What does preorder mean?

For products that are available for preorder, you will see the Preorder button instead of the Add to Cart button on the detail page. You can begin by clicking on the Preorder button to add the item to your cart.

How do I preorder?

Preorders will take slightly longer to arrive than products that are in stock. Different products have different lead times. Each product detail page indicates the estimated shipping date, and you will see the estimated delivery date during checkout.

When will my preorder item arrive?

Similar to any other shipment, you will be notified via email when your preorder has shipped. You will also see a corresponding update on the Shipment Tracking page.

How will I know when my pre-order item has shipped?

You pay for the preorder item at the time it’s placed, just like any other purchase on Quince.

When do I pay for my preorder item?

Our standard cancellation policy applies to pre-orders as well. Once you place an order, you have a 15-minute window to make changes or cancel. If your order has already been processed, don’t worry—you'll be covered under our Return Policy.

Can I cancel a preorder?

Once you place a preorder, you have a 15-minute window to make changes or cancel.

Can I modify a preorder?

Our standard policy applies.

Can I change my delivery address?

Our standard return policy applies.

Can I return a preordered item?

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Shop Quince's collection of cashmere sweaters, sweatshirts, sweatpants, dresses, scarves, gloves & more. All made from 100% Grade A Mongolian cashmere. Starting at just $25. Save 50-75% vs. leading luxury brands. 

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Organic Stretch Corduroy Wide Leg Pants $60.00

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Iora Bedside Bassinet by Maxi-Cosi $299.99

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Mongolian Cashmere Oversized Crewneck Sweater $119.90

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100% Leather Oversized Bomber Jacket $250.00

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16L3New Arrivals

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Liquid-soft, sustainable, 100% silk. Last year we travelled the length and breadth of China to discover the best Silk factory there is. We’d love to introduce you…

Jeans

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Cool Blue Luna Stretch Relaxed Straight Jeans

Stormy Blue Luna Stretch Slim Boyfriend Jeans

Cool Blue Bella Stretch Barrel Jeans

Midnight Blue Bella Stretch Patch Pocket Wide Leg Jeans

Cool Blue Bella Stretch Relaxed Straight Jeans

Wine Tasting Red Bella Stretch Straight Jeans

Laguna Blue Nina Stretch Pull-On Flare Jeans

Frosted Blue Bella Stretch Patch Pocket Wide Leg Jeans

Deep Sea Blue Luna Stretch Flare Jeans

Deep Rinse Bella Stretch Kick Flare Jeans

Black Bella Stretch Patch Pocket Wide Leg Jeans

Black Bella Stretch Palazzo Jeans

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Frosted Blue Bella Stretch Skinny Jeans

Deep Sea Blue Bella Stretch Wide Leg Jeans

Cool Blue Fray Bella Stretch Vintage Shorts

Midnight Blue Luna Stretch Wide Leg Jeans

Laguna Blue Nina Stretch Pull-On Skinny Jeans

Atlantic Blue Bella Stretch Cropped Straight Jeans

Raven Black Nina Stretch Pull-On Kick Flare Jeans