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How We Work | Quince Careers Culture

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How We Work

Limitless opportunity for impact.

Our way of working starts with a blank sheet of paper. We question conventional thinking, use AI and analytics to uncover opportunities others miss, and move quickly to turn ideas into reality. With technology powering all that we do, we are able to scale aggressively and drive growth.

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Our mission

We started Quince to challenge the idea that nice things have to cost a lot. Our mission is simple: really high-quality essentials for really low prices, produced fairly and sustainably. That’s it.

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Our company values

01 Customer First Customer satisfaction is our highest priority. We obsess over delivering increasing value to our customers. 02 High Quality True quality is a combination of premium materials and high production standards. Quality is more than our products; it's the code we write, it's the shipping experience, it's in everything we do that touches the consumer directly or indirectly. 03 Essential Design We don't chase trends, and we don't sell everything. We're expert curators who find the very best and bring it to you at the lowest prices. 04 Environmentally and Socially Conscious We're committed to working with factories that meet the global standards for workplace safety and wage fairness. We offer the best in organically produced materials and package our products in an environmentally conscientious way. 05 Always a Better Deal Through innovation and real price transparency, we offer the best value to both our customers and our factory partners. We constantly look to be better, faster, and more affordable than the competition and ourselves.
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Our operating principles

From the beginning, our co-founders had a clear vision for the type of company they wanted to build. They turned that vision into a set of operating principles that define our culture and guide how we work, every day.

01 Test & Learn We don't start by assuming we know the world. We start by saying we are students. We strive to accelerate learning, iterate rapidly, and maintain curiosity about how the world works. 02 Growth Mindset Recognition and feedback are core to our operating environment. Embrace being given challenges and feedback to accelerate your learning and growth. 03 Results Matter It's not about tenure or face time. It's about the results you deliver and the impact you create. 04 Relentless Improvement We're focused on delivering better products, better experiences, and better deals. We constantly improve, often before the market requires it. 05 Fair & Transparent We treat each other and our partners fairly and with respect. We're candid in all interactions. 06 Moving Fast We work efficiently with high urgency. Meetings are short and decision-focused. We're accountable every day and own our outcomes.
07 Teamwork Nothing of consequence was built by one person. We succeed only when the team succeeds. We put the firm ahead of individual ego. 08 Rigorous We apply rigor and thoroughness to our thinking and activities. This enables us to make better decisions faster while maintaining high standards. 09 Scrappy We're efficient with resources and look for ways to achieve more with less through smart asset allocation and creative problem-solving. 10 Technology First We're a technology company first, retail company second. Technology pervades every process, decision, and business we build. 11 Measure What Matters Like scientists, we understand our world through thoughtful metric design, high-quality data, and responsive action. 12 Bake Your Cake & Eat It, Too Our business is built on a paradox: high quality at low prices. We challenge convention by uncovering assumptions and designing creative solutions to mitigate traditional tradeoffs.
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What you can expect

The pace is fast, the scale is significant, and the problems we’re solving are complex. That creates tremendous opportunity for people who want to take ownership, grow quickly, and make a meaningful contribution at a fast-growing company. In return, we provide the clarity, resources, and autonomy to do your very best work. You’ll have access to endless amounts of data and a suite of AI tools, and be empowered to make important decisions and build from the ground up.

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Come build with us.

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