contact us care@ONEQUINCE.COM
Last Updated: August 12, 2024
Referrals are a critical part of growing our Quince community, so thank you for helping! The Quince Referral Program offers Quince customers and brand enthusiasts (“you” or “your”) the opportunity to receive promotional credit towards future purchases by referring their friends to Quince (“REFERRAL PROGRAM”).
TO BE ELIGIBLE FOR THE REFERRAL PROGRAM, YOU MUST AGREE TO BE BOUND BY OUR TERMS AND CONDITIONS AND PRIVACY POLICY., AS WELL AS THE TERMS OF THE REFERRAL PROGRAM AS DESCRIBED HEREIN (THE “TERMS”). IF THERE IS CONFLICT, INCONSISTENCY, OR VARIANCE AMONG THE TERMS, THE LANGUAGE WITHIN THE TERMS OF SERVICE OR PRIVACY POLICY WILL GOVERN.
Last Brand, Inc. (“Quince”, “we”, “us” or “our”) reserves the right to suspend or terminate the Referral Program or a user’s ability to participate in the Referral Program at any time for any reason. Without limiting the foregoing rights, we reserve the right to disqualify you from participating in this Referral Program at any time at our discretion if you fail to comply with these Terms. Violations of these Terms may also result in the forfeiture of all promotional credits you previously earned through this Referral Program. We reserve the right to review and investigate all referral activities and to suspend accounts or modify rewards in our sole discretion, as we deem fair and appropriate.
ELIGIBILITY
Eligibility to participate in this Referral Program is limited to individual consumers. This Referral Program cannot be used by businesses for affiliate lead generation or other commercial purposes.
QUALIFYING REFERRALS
You can earn twenty dollars (US $20) of promotional credit (“Promotional Credit”) to use toward your future purchases on the Quince website (WWW.ONEQUINCE.COM (the “Site”) if all of the following are completed by your referred friend (a “Referred Customer”):
The Referred Customer makes his or her first purchase on the Site in a Site visit initiated by a direct link from your unique referral link via a direct, non-public communication such as an email, text message, social media direct message, or another method that is permitted by these Terms (“Referral Link”);
The Referred Customer places an order valued in excess of $100.00;
The Referred Customer agrees and accepts all cookies and other technology on our Site;
The Referred Customer has not been a customer of Quince or made any prior purchase from Quince;
That Referred Customer arrives at the Site by using your Referral Link; and
That Referred Customer uses the unique discount code that automatically appears on a pop-up page on the Quince Site (“Unique Discount Code”) when making his or her first purchase on the Quince Site.
The Referred Customer must make his or her qualifying purchase during a Site visit initiated directly and timely through your Referral Link. A Referred Customer who fits the description above is herein referred to as a “Qualified Referral”.
Promotional Credits are redeemable only for purchases made on the Site. Promotional Credits have no cash value, can only be redeemed for Quince merchandise on the Site, may be subject to expiration dates or other restrictions in our sole discretion, and may be revoked at any time. Promotional credits cannot, under any circumstances, be redeemed for cash or any cash equivalent including, without limitation, gift cards or refunds. Promotional Credits are not transferable and may not be auctioned, traded, bartered or sold. Please allow up to three (3) business days for Promotional Credit to be added to your account after your Referred Customer completes a qualifying order.
You are responsible for any and all tax liability resulting from Promotional Credits.
You are limited to one Promotional Credit per Qualified Referral. For clarity, additional or repeat purchases made by a Referred Customer are not counted as additional Qualified Referrals and will not earn Promotional Credits. You are limited to a maximum of 10 Promotional Credits for any 7 day period through this Program.
Promotional Credits may not be used in combination with gift cards or applied to the purchase of certain merchandise, as determined by us in our sole discretion. The scope, variety, and type of products that may be obtained by redeeming Promotional Credits can change at any time without notice, in our sole discretion.
REFERRED CUSTOMERS
Referred Customers who click on a Referral Link and complete a Qualified Referral transaction as set forth above will be rewarded a Promotional Credit of twenty dollars (US $20) off their first purchase on the Quince Site (unless explicitly noted otherwise in an offer).
You cannot refer yourself or members of your family living in the same household to generate Qualified Referrals and earn Promotional Credits. For an order to count as a Qualified Referral transaction, the Referred Customer must hold different shipping and billing information than you and the Referred Customer must not have previously made any purchases on the Quince Site (including, without limitation, under any other names, email addresses or aliases). A Referred Customer may only use one Referral Link. If a Referred Customer receives Referral Links from multiple participants in this Referral Program, only the participant whose Referral Link is used to make the qualifying purchase will be awarded a Promotional Credit.
SHARING REFERRAL LINKS
This Referral Program may be used only for personal purposes and you may share your Referral Link only with your personal connections through a direct, non-public communication. We reserve the right to revoke or refuse to issue any Promotional Credits for Qualified Referrals we suspect were generated through improper channels or otherwise in violation of these Terms, such as sharing on websites in a manner which could be viewed or otherwise interacted by multiple individuals. We reserve the right to disable, suspend, or cancel the effect any Referral Links which are found displayed in violation of these Terms or which otherwise direct any Site visits from websites known to us to be used to sell, exchange, or distribute referrals to previously unknown individuals, such as Reddit, Invitation.codes, Refer.codes, Quora, and others. Purchases on the Quince Site made through a Referral Link that was distributed through an unauthorized channel will not result in Qualified Referrals, and, if discovered, any Promotional Credits issued in connection with such transactions may be revoked.
NO SPAM
You may only share your Referral Link to Referral Customers via email by using the email referral tool available at https://www.onequince.com/refer-and-earn. Your emails must:
Be created and distributed in a personal manner,
Not be distributed in a bulk manner, and
Not be an unsolicited commercial email or a ‘spam’ message under any applicable law or regulation.
Any messages that do not abide by the requirements set forth in the previous sentence are expressly prohibited and constitute grounds for immediate termination of your customer account and exclusion from this Referral Program.
TERMINATION AND CHANGES
We reserve the right to deactivate your customer account and a Referred Customer’s account, cancel all related Promotional Credits, and request proper payment if we determine, in our sole discretion, that you or the Referred Customer have likely:
Tampered with or breached any of our Terms;
Used (or attempted to use) this Referral Program in a fraudulent, abusive, unethical, unsportsmanlike or otherwise questionable or suspicious manner;
Violated any law, statute, or governmental regulation.
We also reserve the right to cancel this Referral Program or change these Terms at any time and for any reason in our sole discretion. When we change these Terms, we will update the ‘Last Updated’ date at the top of these Terms. If we cancel our Referral Program, any unused Promotional Credits will be forfeited at that time. PLEASE REGULARLY CHECK THE QUINCE SITE TO VIEW THE THEN-CURRENT TERMS.
QUESTIONS
If you have any questions about these Terms or our Referral Program, please contact us the Quince Customer Service department at care@onequince.com. We will do our best to address your questions.