Question 1

1. Is The Plumscreen suitable for sensitive skin?

Accepted Answer

Yes, The Plumscreen is formulated for all skin types, including sensitive, acne and allergy prone skin. It is dermatologist approved.

Question 2

2. Is The Plumscreen fragrance-free, cruelty-free, vegan-friendly and free from?

Accepted Answer

Yes, The Plumscreen is 100% vegan and free from sulfates, phthalates, parabens, petrochemicals, mineral oil, silicone, talc, and synthetic fragrances. It’s naturally scented, with a subtle marzipan scent. It’s also cruelty-free, certified by PETA.

Question 3

3. Is The Plumscreen pregnancy & breast-feeding safe?

Accepted Answer

Plumscreen is pediatrician approved, however, to determine your comfort level and best practices we recommend speaking to your doctor first.

Question 4

4. Is The Plumscreen gluten-free and nut-free?

Accepted Answer

The Plumscreen does not contain gluten or nuts as ingredients.

Question 5

5. Is this a mineral or chemical sunscreen?

Accepted Answer

It is a mineral sunscreen - there are no chemical sunscreen ingredients. Plumscreen uniquely harnesses the Power of Plum®. The only sunscreen active ingredient in Plumscreen™ is Zinc Oxide at 4.7%. It is Non-Nano Zinc Oxide so it stays on the skin’s surface.

Question 6

6. Does plumscreen leave any whitecast?

Accepted Answer

No, it does not leave a white cast typical of most mineral sunscreens and is suitable for all skin types and skin tones. It is a silky sheer formula which sinks into the skin flawlessly.

Question 7

7. What testing has been done on Plumscreen?

Accepted Answer

Plumscreen has been clinically tested by FDA registered and ISO certified labs. Le Prunier conducts micro-testing on every batch of Plumscreen which checks for bacteria and yeast, assay testing to confirm percentage of sunscreen actives and appearance, color, odor and pH testing to determine safety and consistency.

Question 8

8. Is Plumscreen produced and poured in a lab where benzene contamination is not an issue?

Accepted Answer

Plumscreen is produced in a lab where benzene contamination is NOT an issue. Plumscreen is manufactured in a state-of-the art facility that is FDA approved, CGMO certified, ISO certified and EcoCert certified. These manufacturing and quality assurance certifications include: ISO 22716 (international cosmetics GMP), ISO 9001 (quality management), OHSAH 18001 (health and safety management), and ECO-CERT (organic cosmetics certification), Our facility has also passed screening for cosmetics and over-the-counter (OTC) registration with the U.S. Food and Drug Administration.

Question 9

9. What is the shelf life of Plumscreen?

Accepted Answer

Plumscreen has a 12-month shelf life, with the expiration date printed on the bottom of both the outer box and the tube. Please check these locations for the specific date.

Question 10

10. How do you curate the branded products available on your site?

Accepted Answer

Our mission is to bring you the highest quality products at the best value. That extends to every brand we feature on our marketplace. We carefully vet and curate best-in-class brands that are leaders in their industry—brands known for their quality, craftsmanship, and performance. If it’s on our site, it’s a product we believe in.

Question 11

11. Why do you only offer select brands?

Accepted Answer

We carefully curate every brand we feature to ensure it meets our standards for quality and longevity—so you can shop confidently without sorting through endless choices. By partnering exclusively with premium brands we trust, we make it easier for you to find products that live up to the same standards as our own.

Question 12

12. Are the branded products authentic?

Accepted Answer

Quince is a certified retail partner of all brands on our site, which means you can shop with confidence knowing you're receiving genuine products shipped directly from the brand to you.

Question 13

13. Where is your company located?

Accepted Answer

Our corporate headquarters is located in San Francisco, but our team and our makers are worldwide.

Question 14

14. Do you have a store that I can visit?

Accepted Answer

Our business model was designed to minimize waste and overheads in order to bring you amazing quality products at an accessible price point. Stores are a large and costly endeavor which would ultimately impede that quest so, no.

Question 15

15. Do you offer free returns & exchanges?

Accepted Answer

Yes, we have a 365-day return policy so that you can experience our exceptional essentials for yourself with no worries about being stuck with something you don’t like.

Question 16

16. What if I have more questions?

Accepted Answer

If you have a question we’d love to answer it. Reach out to our friendly customer service team at care@onequince.com.

Plumscreen SPF 31 by Le Prunier

Tradition meets Innovation®

The Power of Plum®

Multitude of industry-coveted awards

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