Question 1

1. Is The Plumtox Clarifying Enzyme Mask suitable for sensitive skin?

Accepted Answer

Yes, The Plumtox Clarifying Enzyme Mask is formulated for all skin types, including sensitive, acne and allergy prone skin. It earned approval from the National Eczema Association.

Question 2

2. Is The Plumtox Clarifying Enzyme Mask fragrance-free, cruelty-free, vegan-friendly and free from?

Accepted Answer

Yes, The Plumtox Clarifying Enzyme Mask is 100% vegan and free from sulfates, phthalates, parabens, petrochemicals, mineral oil, silicone, talc, and synthetic fragrances. It’s naturally scented, reminiscent of marzipan or a subtle sweet almond. It’s also cruelty-free, certified by PETA.

Question 3

3. Is The Plumtox Clarifying Enzyme Mask pregnancy & breast-feeding safe?

Accepted Answer

Yes, the mask is pregnancy and breastfeeding safe, however, to determine your comfort level and best practices we recommend speaking to your doctor first.

Question 4

4. Is The Plumtox Clarifying Enzyme Mask gluten-free and nut-free?

Accepted Answer

The Plumtox Clarifying Enzyme Mask does not contain gluten or nuts as ingredients.

Question 5

5. Does The Plumtox Clarifying Enzyme Mask feature any active ingredients?

Accepted Answer

Yes, the patented Midnight Muir® extract hydrates with Vitamin E and rejuvenates skin with antioxidant-rich plum enzymes and hydroxy acids (Citric, Malic, Lactic, Glycolic, Salicylic, and Polyglutamic). This formula helps exfoliate and visibly brighten, plump, and purify skin without stripping moisture.

Question 6

6. Does The Plumtox Clarifying Enzyme Mask have any sensation once applied?

Accepted Answer

When applying Plumtox Clarifying Enzyme Mask, you may experience a slight sensation, which is completely normal. This indicates that the product is working to clarify and revitalize your skin. If you experience discomfort beyond the initial sensation, please discontinue use.

Question 7

7. How much and when do I apply of The Plumtox Clarifying Enzyme Mask?

Accepted Answer

Apply a thin layer to the face and neck avoiding eye and lip area. Leave on for 5-10 minutes before rinsing with cool water. Apply 1-3 times a week to hydrate and exfoliate.

Question 8

8. How do you curate the branded products available on your site?

Accepted Answer

Our mission is to bring you the highest quality products at the best value. That extends to every brand we feature on our marketplace. We carefully vet and curate best-in-class brands that are leaders in their industry—brands known for their quality, craftsmanship, and performance. If it’s on our site, it’s a product we believe in.

Question 9

9. Why do you only offer select brands?

Accepted Answer

We carefully curate every brand we feature to ensure it meets our standards for quality and longevity—so you can shop confidently without sorting through endless choices. By partnering exclusively with premium brands we trust, we make it easier for you to find products that live up to the same standards as our own.

Question 10

10. Are the branded products authentic?

Accepted Answer

Quince is a certified retail partner of all brands on our site, which means you can shop with confidence knowing you're receiving genuine products shipped directly from the brand to you.

Question 11

11. Where is your company located?

Accepted Answer

Our corporate headquarters is located in San Francisco, but our team and our makers are worldwide.

Question 12

12. Do you have a store that I can visit?

Accepted Answer

Our business model was designed to minimize waste and overheads in order to bring you amazing quality products at an accessible price point. Stores are a large and costly endeavor which would ultimately impede that quest so, no.

Question 13

13. Do you offer free returns & exchanges?

Accepted Answer

Yes, we have a 365-day return policy so that you can experience our exceptional essentials for yourself with no worries about being stuck with something you don’t like.

Question 14

14. What if I have more questions?

Accepted Answer

If you have a question we’d love to answer it. Reach out to our friendly customer service team at care@onequince.com.

Plumtox Clarifying Enzyme Mask by Le Prunier

Tradition meets Innovation®

The Power of Plum®

Multitude of industry-coveted awards

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