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Preorders

Preorder allows you to purchase a product that will soon be in stock. This ensures you receive  the product as soon as it’s available, instead of being added to the waitlist. 

What does preorder mean?

For products that are available for preorder, you will see the Preorder button instead of the Add to Cart button on the detail page. You can begin by clicking on the Preorder button to add the item to your cart.

How do I preorder?

Preorders will take slightly longer to arrive than products that are in stock. Different products have different lead times. Each product detail page indicates the estimated shipping date, and you will see the estimated delivery date during checkout.

When will my preorder item arrive?

Similar to any other shipment, you will be notified via email when your preorder has shipped. You will also see a corresponding update on the Shipment Tracking page.

How will I know when my pre-order item has shipped?

You pay for the preorder item at the time it’s placed, just like any other purchase on Quince.

When do I pay for my preorder item?

Our standard cancellation policy applies to pre-orders as well. Once you place an order, you have a 15-minute window to make changes or cancel. If your order has already been processed, don’t worry—you'll be covered under our Return Policy.

Can I cancel a preorder?

Once you place a preorder, you have a 15-minute window to make changes or cancel.

Can I modify a preorder?

Our standard policy applies.

Can I change my delivery address?

Our standard return policy applies.

Can I return a preordered item?

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Kitchen Tools & Cutlery

Stainless Steel Stainless Steel French Press

Olivewood Italian Olivewood Utensil Set

Essential Japanese Damascus Steel Knife Set

Walnut Magnetic Knife Block

Stainless Steel Electric Salt & Pepper Mill Set

Essential Japanese Damascus Steel Steak Knife Set

Essential Japanese Damascus Steel Knife Set + Block

Cole & Mason Derwent Salt & Pepper Grinder Set

Stainless Steel Stainless Steel Tea Kettle

Olivewood Olivewood Salad Servers (Set of 2)

Essential Japanese Damascus Steel 8" Chef's Knife

Stainless Steel Measuring Cups & Spoons Set

Essential Japanese Damascus Steel Steak Knife Set

Fully Forged German Stainless Steel Chef's Knife

Fully Forged German Stainless Steel Utility Knife

Fully Forged German Stainless Steel Paring Knife

Essential Japanese Damascus Steel 3.5" Paring Knife

Fully Forged German Stainless Steel Serrated Bread Knife

Essential Japanese Damascus Steel 9" Serrated Bread Knife

Cole & Mason Derwent Salt Grinder

Essential Japanese Damascus Steel 6" Serrated Utility Knife

Stainless Steel Electric Pepper Mill

Cole & Mason Derwent Pepper Grinder

Stainless Steel Electric Salt Mill

Fully Forged German Stainless Steel 3-Piece Knife Set

Black Essential Steel Kitchen Shears

Black German Stainless Steel Steak Knife Set