Question 1

What styles and materials of dining benches do you offer?

Accepted Answer

Our dining benches are crafted from premium, natural materials — solid woods like oak, ash, and walnut, and reclaimed wood — in clean silhouettes designed to pair with our dining tables. Because wood is a natural material, grain variation and knots make every piece one of a kind.

Question 2

How are your dining benches built to last?

Accepted Answer

Each bench is built for longevity, using solid wood construction and joinery designed to minimize wood movement and help prevent warping or cracking, finished by hand for added protection against spills, stains, and scratches — chosen to stay stable and sturdy over time.

Question 3

How do I choose and use a dining bench?

Accepted Answer

A bench is a flexible way to seat more people and can tuck neatly under the table to save space when not in use. Check the bench and table dimensions on each product page to confirm the heights work well together.

Question 4

How do I care for my dining bench?

Accepted Answer

Wipe with a soft, slightly damp cloth and dry promptly, avoiding harsh or abrasive cleaners; note that reclaimed and solid wood may shift slightly over time as a natural characteristic. Keep wood out of prolonged direct sunlight to minimize fading.

Question 5

How is my dining bench delivered and assembled?

Accepted Answer

Your bench is delivered via free white glove service. It arrives fully assembled or requires only light assembly, which the delivery team completes in your room before removing all packaging.

Question 6

How will my furniture be delivered?

Accepted Answer

Every furniture item ships via our complimentary white glove delivery service, regardless of size. Once your order ships, our carrier, Metropolitan, will reach out to schedule a delivery date and a 4-hour window. On delivery day, they'll call ahead, bring your piece into your room of choice, complete any assembly, and remove all packaging. Most items arrive fully assembled or require only light assembly, which the white glove team completes for you upon delivery.

Question 7

What is the white glove delivery process like?

Accepted Answer

After your order ships, you'll receive tracking details and an email from Metropolitan to schedule your 4-hour delivery window. The team calls when they're about 30 minutes away, then places your furniture exactly where you'd like it, completes any necessary assembly, and takes away all packing materials. Please note that our white glove service includes one delivery attempt; for each additional attempt, Quince will charge a fee of 15% of the total order value, so we recommend measuring carefully before ordering to ensure your item fits through all doorways, hallways, and elevators. Our carrier is also unable to handle any non-Quince items, such as furniture or rugs already in your home.

Question 8

What is your return policy?

Accepted Answer

Returns are accepted within 30 days of delivery for stocked items and 7 days for made-to-order items. Items must be in new, unused condition, and a 15% restocking fee applies. Cancellations made more than 24 hours after an order is placed are also subject to the 15% restocking fee.

Question 9

How do I measure to make sure my furniture will fit?

Accepted Answer

We recommend measuring the width, height, and diagonal depth of your space, along with all doorways, hallways, stairwells, and elevators the piece will pass through — the item's diagonal depth must be less than the width of your narrowest passage. For a step-by-step walkthrough, see our furniture measuring guide (https://www.quince.com/furniture-measuring-guide).

Question 10

What does the warranty cover?

Accepted Answer

Our furniture is certified free from defects in frame and craftsmanship for the lifetime of the original owner under normal residential use. It does not cover commercial use, or damage from accidents, misuse, improper care, or normal wear to fabric. See our warranty policy (https://www.quince.com/warranty?trafficSource=footer&qpid=_wb6q0l0c6) for full details.

Question 11

Why are your prices so low?

Accepted Answer

We partner directly with the makers who craft our furniture, cutting out the traditional markups so you get premium materials and construction at a fraction of conventional retail prices.

Question 12

What if I have more questions?

Accepted Answer

Our team of trained furniture specialists is here to help you choose the right piece or answer any questions — just reach out to furniture@onequince.com.

Question 13

What other categories should I shop with Reclaimed Oak Parsons Dining Bench?

Accepted Answer

Explore our Coffee Table Books, Dining Room Furniture, The Reclaimed Oak Furniture Collection, Hand Knotted Rugs, Living Room Furniture and Bedroom Furniture collections.

Reclaimed Oak Parsons Dining Bench

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