Question 1

What gives the Troy Hand-Knotted Wool Rug its softness?

Accepted Answer

The rug is hand-knotted from New Zealand wool, and its a plush pile adds a cushioned, soft feel underfoot. Skilled hand-knotting preserves the wool’s natural loft for a plush finish.

Question 2

Do you offer free returns or exchanges on rugs?

Accepted Answer

Rugs may be returned for a full refund or exchange within 365 days of delivery. A $35 restocking fee applies to each returned rug to cover storage and handling.

Question 3

What quality details set the Troy Hand-Knotted Wool Rug apart?

Accepted Answer

This rug is expertly hand-knotted by artisans in India using New Zealand wool, and each piece may vary in design, color, pattern, size, and weight for true one-of-a-kind character. A best seller status and a recommended rug pad pairing round out the thoughtful build.

Question 4

How does the color of the Troy Hand-Knotted Wool Rug look in person?

Accepted Answer

The rug features a bold striped design in two neutral hues, creating an easy-to-style palette. Because it is handmade, slight variations in color and pattern are expected and add to its uniqueness.

Question 5

Is the Troy Hand-Knotted Wool Rug comfortable enough for extended use?

Accepted Answer

The plush pile provides comfort and warmth, making it a cushioned spot for daily living. The New Zealand wool construction balances softness with sturdy feel.

Question 6

What should I expect about shedding with a hand-knotted wool rug like this?

Accepted Answer

Shedding of loose fibers is normal and will subside after a few months with regular vacuuming. This is typical for hand-knotted wool rugs and will diminish over time.

Question 7

Do I need a rug pad with the Troy Hand-Knotted Wool Rug?

Accepted Answer

Pairing this rug with a rug pad (sold separately) is recommended to help prevent slipping, add cushioning, and prolong the rug’s lifespan. The added layer also complements the rug’sa plush-pile for extra comfort.

Question 8

What other categories should I shop with Troy Hand-Knotted Wool Rug?

Accepted Answer

Explore our Hand Knotted Rugs, Bath Towels, Hand Tufted Rugs, Organic Cotton Percale Bedding, Wool Rugs and Hand Knotted Wool Rugs collections.

Troy Hand-Knotted Wool Rug

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