
Hyperice
ALL YOUR QUESTIONS, ANSWERED
What beauty and wellness tools are available?
What beauty and wellness tools are available?
The tools category includes skincare tools, facial rollers, wellness accessories, and other beauty tools. Check current inventory for specific products.
What is a gua sha stone used for?
What is a gua sha stone used for?
A gua sha stone is a facial massage tool used to promote lymphatic drainage, reduce puffiness, and improve skin tone. It is dragged gently across the skin in upward strokes using light pressure.
How should beauty tools be cleaned?
How should beauty tools be cleaned?
Most beauty tools should be cleaned after each use with a gentle cleanser or mild soap and water, then allowed to dry fully before storing. Check individual product care instructions.
Where is your company located?
Where is your company located?
Quince is headquartered in San Francisco. Our team works globally and our partner factories span Asia, Europe, and the Americas.
Do you have a store that I can visit?
Do you have a store that I can visit?
Quince is online-only by design. Skipping physical stores and traditional retail tiers is part of what keeps prices factory-direct — we pass those savings on to you. You can browse the full assortment at quince.com.
Do you offer free returns & exchanges?
Do you offer free returns & exchanges?
Yes, we accept returns for 365 days from your order date. Items must be unused, with original tags attached, and in original packaging. Returns are free for most items; a small set of categories (such as rugs and final-sale pieces) have specific return terms noted on the product page.

