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1. How do you choose the third-party brands you carry?

2. Are the third-party products authentic?

 3. Where are third-party products made?

4. Where is your company located?

5. Do you have a store that I can visit?

6. Do you offer free returns & exchanges?

7. What if I have more questions?

FAQ SECTION - 3P Brands

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Therabody

Therabody | Quince

GOT IT

Preorders

Preorder allows you to purchase a product that will soon be in stock. This ensures you receive  the product as soon as it’s available, instead of being added to the waitlist. 

What does preorder mean?

For products that are available for preorder, you will see the Preorder button instead of the Add to Cart button on the detail page. You can begin by clicking on the Preorder button to add the item to your cart.

How do I preorder?

Preorders will take slightly longer to arrive than products that are in stock. Different products have different lead times. Each product detail page indicates the estimated shipping date, and you will see the estimated delivery date during checkout.

When will my preorder item arrive?

Similar to any other shipment, you will be notified via email when your preorder has shipped. You will also see a corresponding update on the Shipment Tracking page.

How will I know when my pre-order item has shipped?

You pay for the preorder item at the time it’s placed, just like any other purchase on Quince.

When do I pay for my preorder item?

Our standard cancellation policy applies to pre-orders as well. Once you place an order, you have a 15-minute window to make changes or cancel. If your order has already been processed, don’t worry—you'll be covered under our Return Policy.

Can I cancel a preorder?

Once you place a preorder, you have a 15-minute window to make changes or cancel.

Can I modify a preorder?

Our standard policy applies.

Can I change my delivery address?

Our standard return policy applies.

Can I return a preordered item?

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THE VACATION SHOP 2026

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Shop Quince’s Vacation Shop for women’s, men’s, and kids’ vacation outfits, swimwear, linen styles, luggage, bags, and travel essentials.

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Cashmere Clothing & Accessories

Shop Quince's collection of cashmere sweaters, sweatshirts, sweatpants, dresses, scarves, gloves & more. All made from 100% Grade A Mongolian cashmere. Starting at just $25. Save 50-75% vs. leading luxury brands. 

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Avaialble at radically low prices, shop Quince's collection of 100% European linen shirts, pants, dresses & more. 

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$50 Cashmere

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Mongolian Cashmere Crewneck Sweater $55.00

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100% European Linen Patch Pocket Wide Leg Pants $52.00

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Lightweight Cotton Cashmere Link-Stitch Dolman Sweater $39.90

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Liquid-soft, sustainable, 100% silk. Last year we travelled the length and breadth of China to discover the best Silk factory there is. We’d love to introduce you…

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Shop Quince's collection of women's cashmere sweaters, sweatshirts, sweatpants, dresses, scarves, gloves & more. All made from 100% Grade A Mongolian cashmere. Starting at just $25. Save 50-75% vs. leading luxury brands. 

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Available at radically low prices, shop Quince's collection of 100% European linen shirts, pants, dresses & more. 

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Available at radically low prices. Shop Quince's collection of premium, washable silk camisoles, tanks, blouses, dresses, skirts, tees and more. Because you deserve it.

Theragun Prime Plus by Therabody

White TheraFace Depuffing Wand by Therabody

TheraFace Mask by Therabody

Theragun Mini (3rd Generation) by Therabody

Theragun Sense by Therabody

Indigo TheraFace Depuffing Wand by Therabody

TheraFace Mask Glo by Therabody