You may notice multiple pending charges and reversals because wine is processed by our licensed retail partner. Rest assured, these are temporary, and you will be charged the correct amount.

Il est possible que vous constatiez plusieurs débits et annulations en attente, car le vin est traité par notre partenaire distributeur agréé. Soyez sans crainte, ce sont des situations temporaires et le montant exact vous sera facturé.

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Preorders

Preorder allows you to purchase a product that will soon be in stock. This ensures you receive  the product as soon as it’s available, instead of being added to the waitlist. 

What does preorder mean?

For products that are available for preorder, you will see the Preorder button instead of the Add to Cart button on the detail page. You can begin by clicking on the Preorder button to add the item to your cart.

How do I preorder?

Preorders will take slightly longer to arrive than products that are in stock. Different products have different lead times. Each product detail page indicates the estimated shipping date, and you will see the estimated delivery date during checkout.

When will my preorder item arrive?

Similar to any other shipment, you will be notified via email when your preorder has shipped. You will also see a corresponding update on the Shipment Tracking page.

How will I know when my pre-order item has shipped?

You pay for the preorder item at the time it’s placed, just like any other purchase on Quince.

When do I pay for my preorder item?

Our standard cancellation policy applies to pre-orders as well. Once you place an order, you have a 15-minute window to make changes or cancel. If your order has already been processed, don’t worry—you'll be covered under our Return Policy.

Can I cancel a preorder?

Once you place a preorder, you have a 15-minute window to make changes or cancel.

Can I modify a preorder?

Our standard policy applies.

Can I change my delivery address?

Our standard return policy applies.

Can I return a preordered item?

Preorder Modal

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Passion Pink Mongolian Cashmere Crewneck Sweater

White Bamboo Sheet Set

Black Mongolian Cashmere Cropped Crew Cardigan

Rich Burgundy Mongolian Cashmere Crewneck Sweater

Atlas Navy Lightweight Cotton Cashmere Crew Sweater

Heather Brown 100% Organic Cotton Boyfriend Crew Sweater

Deep Brick Red Lightweight Cotton Cashmere Link-Stitch Dolman Sweater

Carbon Blue Lightweight Baby Alpaca Turtleneck

Black Responsible Down Long Puffer Jacket

Natural Chambray European Linen Duvet Cover Set

Deep Chocolate Plum Brown Wool Cashmere Cocoon Coat

Atlantic Blue Bella Stretch Relaxed Straight Jeans

Chocolate Plum Brown 100% Organic Cotton Cropped Cardigan

Rich Burgundy Mongolian Cashmere Cardigan Sweater

Natural European Linen Cotton Stitch Quilt Set

Wine Tasting Red 100% Washable Silk Maxi Skirt

True Navy Mongolian Cashmere Oversized Crewneck Sweater

White Premium Down Alternative Duvet Insert

Midnight Blue Bella Stretch Wide Leg Jeans

Bone / Brown / Mountain Spring Blue Variegated Stripe Cotton Cashmere Rugby Polo Sweater

Ivory Mongolian Cashmere Tee

White Organic Crisp Percale Sheet Set

Black Featherless Quilted Long Puffer Jacket

White European Linen Sheet Set

Crushed Berry Purple Lightweight Cotton Cashmere V-Neck Sweater

Deep Brick Red 100% Organic Cotton Fisherman Crew Sweater

Black Mongolian Cashmere Full-Zip Hoodie

Storm Blue Organic Stretch Corduroy 5-Pocket Pants

Black 100% Organic Cotton Sweater Tee

Olive Lightweight Cotton Cashmere Relaxed Sweater Tee