You may notice multiple pending charges and reversals because wine is processed by our licensed retail partner. Rest assured, these are temporary, and you will be charged the correct amount.

Il est possible que vous constatiez plusieurs débits et annulations en attente, car le vin est traité par notre partenaire distributeur agréé. Soyez sans crainte, ce sont des situations temporaires et le montant exact vous sera facturé.

Melissa

Melissa | Quince Canada

GOT IT

Preorders

Preorder allows you to purchase a product that will soon be in stock. This ensures you receive  the product as soon as it’s available, instead of being added to the waitlist. 

What does preorder mean?

For products that are available for preorder, you will see the Preorder button instead of the Add to Cart button on the detail page. You can begin by clicking on the Preorder button to add the item to your cart.

How do I preorder?

Preorders will take slightly longer to arrive than products that are in stock. Different products have different lead times. Each product detail page indicates the estimated shipping date, and you will see the estimated delivery date during checkout.

When will my preorder item arrive?

Similar to any other shipment, you will be notified via email when your preorder has shipped. You will also see a corresponding update on the Shipment Tracking page.

How will I know when my pre-order item has shipped?

You pay for the preorder item at the time it’s placed, just like any other purchase on Quince.

When do I pay for my preorder item?

Our standard cancellation policy applies to pre-orders as well. Once you place an order, you have a 15-minute window to make changes or cancel. If your order has already been processed, don’t worry—you'll be covered under our Return Policy.

Can I cancel a preorder?

Once you place a preorder, you have a 15-minute window to make changes or cancel.

Can I modify a preorder?

Our standard policy applies.

Can I change my delivery address?

Our standard return policy applies.

Can I return a preordered item?

Preorder Modal

This image is used in the referral popup for desktop view

Referral Popup Desktop

This image is used in the referral popup for mobile view

Referral Popup Mobile

Prices in CAD & Duties Included

Standard message

Cart Banner - Default

Product

Quince

Customer service

Facebook white icon

Instagram white icon

tiktok-xxl

White

Account

Account Spotlight Image #1 (Desktop)

Account Spotlight Image #3 (Desktop)

Account Spotlight Image #2 (Desktop)

Search

$75 Cashmere

Best Sellers Menu Item Link

Women Menu Item Link

Home Menu Item Link

Men Menu Item Link

Baby & Kids Menu Item Link

Travel

Travel Spotlight Image (Desktop) - Cocoa Brown Luggage

Travel Spotlight Image (Mobile) - Cocoa Brown Luggage

Travel Spotlight Image (Desktop) - Travel Accessories

Travel Spotlight Image (Mobile) - Travel Accessories

Travel Spotlight Image (Desktop) - Best Selling Luggage

Valise de cabine extensible la plus vendue

Melissa

Tout

Anastasia

Taylor

Melissa

Jay

Rachel

Erin

Hayley

More Cashmere

Pull style polo en cachemire de Mongolie

Pull en cachemire de Mongolie à col rond

Cardigan en cachemire de Mongolie

Jean Bella Stretch à coupe tonneau

Clous d'oreilles en or 14 carats à diamant de laboratoire serti clos - 1,5 ct

Jean droit Bella Stretch

T-shirt en lotus japonais