Question 1

What's included in your outdoor dining sets?

Accepted Answer

Our outdoor dining sets pair a coordinating table and chairs in weather-ready materials like powder-coated aluminum and FSC-certified solid teak, for a complete, ready-to-style outdoor dining setup. Details on the included pieces are listed on each product page.

Question 2

How are your outdoor dining sets built to withstand the elements?

Accepted Answer

Each set is built to weather the elements — rust-proof powder-coated aluminum and naturally weather-resistant FSC-certified solid teak frames, with adjustable levelers to stay steady on uneven ground, plus quick-drying Sunbrella® cushions (open-cell quick-dry foam wrapped in polyfiber) where included, with covers that zip off for easy cleaning.

Question 3

How do I care for and store my outdoor dining set?

Accepted Answer

Your set ships with protective furniture covers at no extra cost — we recommend using them in inclement weather and whenever the set isn't in use, and storing pieces indoors during fall and winter if you live in a climate with harsh seasonal weather. Wipe frames with mild soap and water; the FSC-certified solid teak weathers to a silvery-grey patina naturally, or can be treated with a teak sealer to keep its golden tone; and bring any cushions indoors when not in use.

Question 4

How is my outdoor dining set delivered and assembled?

Accepted Answer

Your outdoor dining set is delivered via free white glove service. It arrives fully assembled or requires only light assembly, completed by the delivery team before all packaging is removed.

Question 5

How will my furniture be delivered?

Accepted Answer

Every furniture item ships via our complimentary white glove delivery service, regardless of size. Once your order ships, our carrier, Metropolitan, will reach out to schedule a delivery date and a 4-hour window. On delivery day, they'll call ahead, bring your piece into your room of choice, complete any assembly, and remove all packaging. Most items arrive fully assembled or require only light assembly, which the white glove team completes for you upon delivery.

Question 6

What is the white glove delivery process like?

Accepted Answer

After your order ships, you'll receive tracking details and an email from Metropolitan to schedule your 4-hour delivery window. The team calls when they're about 30 minutes away, then places your furniture exactly where you'd like it, completes any necessary assembly, and takes away all packing materials. Please note that our white glove service includes one delivery attempt; for each additional attempt, Quince will charge a fee of 15% of the total order value, so we recommend measuring carefully before ordering to ensure your item fits through all doorways, hallways, and elevators. Our carrier is also unable to handle any non-Quince items, such as furniture or rugs already in your home.

Question 7

What is your return policy?

Accepted Answer

Returns are accepted within 30 days of delivery for stocked items and 7 days for made-to-order items. Items must be in new, unused condition, and a 15% restocking fee applies. Cancellations made more than 24 hours after an order is placed are also subject to the 15% restocking fee.

Question 8

How do I measure to make sure my furniture will fit?

Accepted Answer

We recommend measuring the width, height, and diagonal depth of your space, along with all doorways, hallways, stairwells, and elevators the piece will pass through — the item's diagonal depth must be less than the width of your narrowest passage. For a step-by-step walkthrough, see our furniture measuring guide (https://www.quince.com/furniture-measuring-guide).

Question 9

What does the warranty cover?

Accepted Answer

Our furniture is certified free from defects in frame and craftsmanship for the lifetime of the original owner under normal residential use. It does not cover commercial use, or damage from accidents, misuse, improper care, or normal wear to fabric. See our warranty policy (https://www.quince.com/warranty?trafficSource=footer&qpid=_wb6q0l0c6) for full details.

Question 10

Why are your prices so low?

Accepted Answer

We partner directly with the makers who craft our furniture, cutting out the traditional markups so you get premium materials and construction at a fraction of conventional retail prices.

Question 11

What if I have more questions?

Accepted Answer

Our team of trained furniture specialists is here to help you choose the right piece or answer any questions — just reach out to furniture@onequince.com.

Question 12

What other categories should I shop with Linear Aluminum Outdoor Dining Side Chair (Set of 2)?

Accepted Answer

Explore our Pet Accessories, Ready To Ship Rugs, Tabletop Essentials and Wall Art collections.

Linear Aluminum Outdoor Dining Side Chair (Set of 2)

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