Carte-cadeau électronique
La réponse à tous vos besoins en matière d’idées-cadeaux. Nos cartes-cadeaux virtuelles peuvent être échangées en ligne sur quince.com. Les cartes et crédits ne peuvent pas être échangés contre de l’argent, sauf si la loi l’exige. Contactez l’équipe Quince entretien à care@ca.onequince.com pour demander le remplacement d’une carte perdue ou volée, ou pour toute question. Les cartes-cadeaux n’expirent pas et ne sont pas remboursables. Cartes numériques uniquement.
SOINS
Lorsqu'il est sale, essuyez-le rapidement avec un chiffon doux et sec; vous pouvez utiliser de la crème nettoyante pour cuir ou une petite quantité d'eau; laissez les éclaboussures d'eau sécher naturellement.
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ALL YOUR QUESTIONS, ANSWERED
1. Why are your prices so low?
1. Why are your prices so low?
We have reimagined the traditional direct-to-consumer model in order to minimize waste and cost. We source elevated essentials with low design costs, direct from makers and use no middlemen. We also endeavor to minimize packaging and corporate overheads while not compromising on quality or customer experience.
2. Are your products authentic?
2. Are your products authentic?
Our products are sourced from makers all around the world and are made from authentic, premium materials like 100% Mongolian cashmere, European linen, and mulberry silk.
3. Where are your products made?
3. Where are your products made?
Everything we sell is carefully curated from the best makers around the world. We partner only with factories that pay fair wages to their workers and produce goods in a sustainable manner. Many of our factories are also partners in local corporate social responsibility initiatives.
4. Where is your company located?
4. Where is your company located?
Our corporate headquarters is located in San Francisco, but our team and our makers are worldwide.
5. Do you have a store that I can visit?
5. Do you have a store that I can visit?
Our business model was designed to minimize waste and overheads in order to bring you amazing quality products at an accessible price point. Stores are a large and costly endeavor which would ultimately impede that quest so, no. We do have a 365-day return policy so that you can experience our exceptional essentials for yourself with no worries about being stuck with something you don’t like.
6. Do you offer free returns & exchanges?
6. Do you offer free returns & exchanges?
Yes, we have a 365-day return policy so that you can experience our exceptional essentials for yourself with no worries about being stuck with something you don’t like.
7. What if I have more questions?
7. What if I have more questions?
If you have more questions, please Contact Us.