Question 1

1. How do I measure for my ceiling fan?

Accepted Answer

Utilize our ‘How To Measure Guide’ for tips on how to measure for your space

Question 2

2. How do I hang my ceiling fan?

Accepted Answer

Professional installation is required to ensure the junction box, wiring, and ceiling substrate is sufficient for hanging the fan. Installation instructions are included in the packaging of each product.

Question 3

3. Do all fans include a light?

Accepted Answer

A light kit for your ceiling fan can be added on to all applicable ceiling fans in selection section of our site. Not all ceiling fans come with a light option.

Question 4

4. How do I select between a ‘hugger’ option and a ‘downrod’ option?

Accepted Answer

If your ceilings are 9’ or shorter, a ‘hugger’ ceiling fan is recommended. If they are over 9’ a ‘downrod’ option is recommended.

Question 5

5. What are the care instructions for lighting?

Accepted Answer

Ensure product is turned off first. Wipe with a dry, soft cloth. To avoid damage to the finish, do not use polish, abrasive cleaners, or chemicals.

Question 6

6. Do you offer free returns & exchanges?

Accepted Answer

Yes, rugs may be returned for a full refund or exchange within 365 days of the delivery date. Rugs are subject to a $35 restocking fee for storage and handling.

Question 7

7. Why are your prices so low?

Accepted Answer

By working directly with manufacturers and cutting out unnecessary markups, Quince is able to offer premium-quality supplements at a fraction of the price of other brands. High-quality ingredients, rigorous testing, and fair pricing-that is the Quince way.

Question 8

8. What if I have more questions?

Accepted Answer

We are happy to help. Contact us with any additional questions.

Question 9

What other categories should I shop with Lighting?

Accepted Answer

Explore our Linen Bed Frame, Home Best Sellers, Storage & Organization, Wingback Bed, Dressers & Nightstands and Luxury Candles collections.

Transitional Wood Blade Ceiling Fan

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Minimalist Wood Blade