Here’s the deal
We keep our prices low by using a factory-direct model that cuts out the supply-chain middlemen, reduces costs, and passes the savings to you. If you’re looking for a Quince discount code, promo code, or coupon, you won’t find one here—or anywhere else. But because we value transparency, here’s what we do offer.
More ways to save
Refer and earn
Give your friends $20 off their first Quince purchase of $100 or more and get $20 toward your next order.*
*Qualifying referrals must be new customers and must use their referral discount on an order of $100 or more before taxes. Terms apply
Earn Quince credit with our partners
Make a purchase through our Partner Offers, earn Quince credit, then apply it toward your next order.
10% off for U.S. military, first responders, nurses & educators
We’re proud to offer an exclusive discount to new customers who are verified through ID.me.
ALL YOUR QUESTIONS, ANSWERED
Why are your prices so low?
Why are your prices so low?
We partner directly with the same factories that produce for the top luxury brands, then ship straight to you — skipping the wholesale and traditional retail markups that typically add 3–5× to the price along the way. Same materials, same craftsmanship, a fraction of the cost. It's not a sale or a discount — it's the price of skipping the middlemen.
Are your products authentic?
Are your products authentic?
Yes. Every Quince product is designed in-house and made at audited partner factories — many of which manufacture for the world's most established luxury brands. We don't resell or source from third-party marketplaces. Each piece ships directly from the factory to you, with our quality guarantee behind it.
Where are your products made?
Where are your products made?
Around the world, at the same factories that produce for established luxury brands. We source Mongolian cashmere from Inner Mongolia, Italian leather from Tuscany, Mulberry silk from China, organic cotton from India, European linen from Belgium and Lithuania, and wool from Australia and New Zealand. Country of origin is listed on every product page.
Where is your company located?
Where is your company located?
Quince is headquartered in San Francisco. Our team works globally and our partner factories span Asia, Europe, and the Americas.
Do you have a store that I can visit?
Do you have a store that I can visit?
Quince is online-only by design. Skipping physical stores and traditional retail tiers is part of what keeps prices factory-direct — we pass those savings on to you. You can browse the full assortment at quince.com.
Do you offer free returns & exchanges?
Do you offer free returns & exchanges?
Yes, we accept returns for 365 days from your order date. Items must be unused, with original tags attached, and in original packaging. Returns are free for most items; a small set of categories (such as rugs and final-sale pieces) have specific return terms noted on the product page.
What if I have more questions?
What if I have more questions?
Visit our Help Center at quince.com/faq for shipping, sizing, materials, and returns details. You can also reach our customer support team by chat or email — we respond within one business day.
