You may notice multiple pending charges and reversals because wine is processed by our licensed retail partner. Rest assured, these are temporary, and you will be charged the correct amount.

Il est possible que vous constatiez plusieurs débits et annulations en attente, car le vin est traité par notre partenaire distributeur agréé. Soyez sans crainte, ce sont des situations temporaires et le montant exact vous sera facturé.

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100% Linen Square Bed

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Suspension in Umber by Julia Balfour

Piped Edge Cotton Curtain

European Linen Curtain

Neroli & Yuzu Limited Edition Candle

Organic Cotton Gauze Throw

Handwoven Rattan Bowl

1. Why are your prices so low?

2. Are your products authentic?

 3. Where are your products made?

4. Where is your company located?

5. Do you have a store that I can visit?

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7. What if I have more questions?

FAQ SECTION - Evergreen

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Quince Summer ’25

GOT IT

Preorders

Preorder allows you to purchase a product that will soon be in stock. This ensures you receive  the product as soon as it’s available, instead of being added to the waitlist. 

What does preorder mean?

For products that are available for preorder, you will see the Preorder button instead of the Add to Cart button on the detail page. You can begin by clicking on the Preorder button to add the item to your cart.

How do I preorder?

Preorders will take slightly longer to arrive than products that are in stock. Different products have different lead times. Each product detail page indicates the estimated shipping date, and you will see the estimated delivery date during checkout.

When will my preorder item arrive?

Similar to any other shipment, you will be notified via email when your preorder has shipped. You will also see a corresponding update on the Shipment Tracking page.

How will I know when my pre-order item has shipped?

You pay for the preorder item at the time it’s placed, just like any other purchase on Quince.

When do I pay for my preorder item?

Our standard cancellation policy applies to pre-orders as well. Once you place an order, you have a 15-minute window to make changes or cancel. If your order has already been processed, don’t worry—you'll be covered under our Return Policy.

Can I cancel a preorder?

Once you place a preorder, you have a 15-minute window to make changes or cancel.

Can I modify a preorder?

Our standard policy applies.

Can I change my delivery address?

Our standard return policy applies.

Can I return a preordered item?

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The Linen Shop

Avaialble at radically low prices, shop Quince's collection of 100% European linen shirts, pants, dresses & more. 

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Shop Quince’s Vacation Shop for women’s, men’s, and kids’ vacation outfits, swimwear, linen styles, luggage, bags, and travel essentials.

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Shop Quince's collection of cashmere sweaters, sweatshirts, sweatpants, dresses, scarves, gloves & more. All made from 100% Grade A Mongolian cashmere. Starting at just $25. Save 50-75% vs. leading luxury brands. 

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New arrivals

Canvas 100% Linen Square Bed

Oat European Linen Deluxe Bedding Bundle

Willowleaf/White Stripe European Linen Deluxe Bedding Bundle

Taupe Hudson Wool Rug

Brown Sloane Indoor/Outdoor Rug

Ivory Dover Wool Shag Rug

Ivory Wool Linen Textured Pillow Cover

Oak Suspension in Umber by Julia Balfour

Natural/White Piping Piped Edge Cotton Curtain

White European Linen Curtain

Neroli & Yuzu Limited Edition Candle

Undyed Organic Cotton Gauze Throw

Honey Handwoven Rattan Bowl