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1. Why are your prices so low?

2. Are your products authentic?

 3. Where are your products made?

4. Where is your company located?

5. Do you have a store that I can visit?

6. Do you offer free returns & exchanges?

7. What if I have more questions?

FAQ SECTION - Evergreen

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Tencel

Save 50-75% by shopping Quince's collection of lightweight down jackets, Mongolian cashmere hoodies, chore jackets and more. 

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GOT IT

Preorders

Preorder allows you to purchase a product that will soon be in stock. This ensures you receive  the product as soon as it’s available, instead of being added to the waitlist. 

What does preorder mean?

For products that are available for preorder, you will see the Preorder button instead of the Add to Cart button on the detail page. You can begin by clicking on the Preorder button to add the item to your cart.

How do I preorder?

Preorders will take slightly longer to arrive than products that are in stock. Different products have different lead times. Each product detail page indicates the estimated shipping date, and you will see the estimated delivery date during checkout.

When will my preorder item arrive?

Similar to any other shipment, you will be notified via email when your preorder has shipped. You will also see a corresponding update on the Shipment Tracking page.

How will I know when my pre-order item has shipped?

You pay for the preorder item at the time it’s placed, just like any other purchase on Quince.

When do I pay for my preorder item?

Our standard cancellation policy applies to pre-orders as well. Once you place an order, you have a 15-minute window to make changes or cancel. If your order has already been processed, don’t worry—you'll be covered under our Return Policy.

Can I cancel a preorder?

Once you place a preorder, you have a 15-minute window to make changes or cancel.

Can I modify a preorder?

Our standard policy applies.

Can I change my delivery address?

Our standard return policy applies.

Can I return a preordered item?

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Our mission is simple: travel the world’s factories finding the nicest things, for the lowest prices. Join our mailing list if you want to hear when we find them.

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Shop Quince’s Vacation Shop for women’s, men’s, and kids’ vacation outfits, swimwear, linen styles, luggage, bags, and travel essentials.

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Cashmere Clothing & Accessories

Shop Quince's collection of cashmere sweaters, sweatshirts, sweatpants, dresses, scarves, gloves & more. All made from 100% Grade A Mongolian cashmere. Starting at just $25. Save 50-75% vs. leading luxury brands. 

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Avaialble at radically low prices, shop Quince's collection of 100% European linen shirts, pants, dresses & more. 

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Mongolian Cashmere Crewneck Sweater $55.00

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100% European Linen Patch Pocket Wide Leg Pants $52.00

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Lightweight Cotton Cashmere Link-Stitch Dolman Sweater $39.90

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16L3New Arrivals

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Liquid-soft, sustainable, 100% silk. Last year we travelled the length and breadth of China to discover the best Silk factory there is. We’d love to introduce you…

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Shop women’s vacation outfits including linen dresses, tops, bottoms, swimwear, bags, luggage, and travel-ready essentials at Quince.

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Shop Quince's collection of women's cashmere sweaters, sweatshirts, sweatpants, dresses, scarves, gloves & more. All made from 100% Grade A Mongolian cashmere. Starting at just $25. Save 50-75% vs. leading luxury brands. 

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Available at radically low prices, shop Quince's collection of 100% European linen shirts, pants, dresses & more. 

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Available at radically low prices. Shop Quince's collection of premium, washable silk camisoles, tanks, blouses, dresses, skirts, tees and more. Because you deserve it.

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White Vintage Wash Tencel Utility Shirt

Olive Vintage Wash Tencel Utility Shirt

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Olive Vintage Wash Tencel Camp Shirt

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Shale Vintage Wash Tencel Camp Shirt