Wool Rugs

Quince wool rugs are 100% New Zealand wool, hand-tufted or hand-knotted depending on the style. Hand-knotted rugs have a denser, more refined pile and last longer; hand-tufted rugs have a similar look at a lower price point. The style names the construction.

Yes, especially during the first 3-6 months as loose fibers (a byproduct of weaving) release with vacuuming. Shedding tapers off over time. To minimize: vacuum gently without a beater bar for the first month, then resume regular vacuuming. A small amount of shedding is normal for the life of the rug — that's the natural fiber doing its job.

Yes — wool is naturally stain-resistant (the natural lanolin coating repels liquids briefly, giving you time to blot), durable, and doesn't off-gas like some synthetic alternatives. Spot-clean spills with cool water; never rub or use heat. For homes with very high traffic from pets and kids, performance rugs are still the safer pick.

Standard sizes — 5'×8', 8'×10', 9'×12', and runners (2'6"×8'). A few styles offer 10'×14' for larger rooms. The style shows available sizes for each rug.

Vacuum weekly without a beater bar. For spills: blot immediately with a clean dry cloth, then apply cool water with a clean cloth — never rub or use hot water (heat can felt the wool). Professional cleaning every 2-3 years extends the life significantly. Avoid steam cleaning at home; it can damage the wool fibers.

Yes, rugs may be returned for a full refund or exchange within 365 days of the delivery date. Rugs are subject to a $35 restocking fee for storage and handling.