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ALL YOUR QUESTIONS, ANSWERED

What are Quince's current best-selling items?

Right now, the top of the grid is led by 100% European Linen pieces — pants, shirts, dresses, and shorts for women and men — plus Lightweight Cotton Cashmere knits, Mongolian Cashmere cardigans, organic cotton gauze separates, and our European Linen and Eucalyptus Bamboo sheet sets for warm-weather sleeping. Italian handwoven leather shoulder bags lead accessories. The mix shifts seasonally as customers rotate fabrics.

Why is Quince a best-selling premium brand?

We work directly with the manufacturers behind many premium and specialty labels, then ship straight to shoppers — no wholesale distributors or retail stores in the markup chain. The same grade-A cashmere, long-staple cotton, and European linen used by higher-priced brands costs significantly less when those middle layers come out. Repeat purchase rates are highest in cashmere, linen, and sheet sets.

Which sheet set is Quince's best seller — bamboo, linen, percale, or sateen?

The answer rotates by season. Eucalyptus Bamboo and European Linen sheet sets lead in spring and summer for shoppers prioritizing breathability and a textured, lived-in look. Organic Crisp Percale is the year-round value pick for hot sleepers who want a matte, crisp hand. Sateen leads in fall and winter for a smooth, hotel-feel finish. All four sit in the top tier of home best sellers across the year.

Are Quince's cashmere sweaters durable enough for everyday wear?

Yes. Mongolian Cashmere uses long-fiber, grade-A yarn that resists pilling better than shorter-fiber cashmere, and several styles are machine-washable on a delicate cycle. The Lightweight Cotton Cashmere line blends in cotton for a more structured knit that holds shape through frequent wear — useful for shoppers who want the softness without the dedicated care.

How are Quince's prices so much lower than other premium brands at the same quality level?

Quince ships directly from the factories and mills that produce goods for many premium labels, skipping the wholesale and retail markups that typically multiply a wholesale cost several times over. The materials and construction don't change; the markup chain comes out of the price.

Do you offer free returns and exchanges?

Yes, we accept returns for 365 days from your order date.