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Rugs

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ALL YOUR QUESTIONS, ANSWERED

How do I pick the right rug size for my room?

For a living room, the rug should fit the front legs of all major seating — typically 8'×10' for a sofa-and-two-chairs grouping, 9'×12' for a sectional. For a dining room, the rug should extend 24-30 inches past the table on all sides so chairs stay on it when pulled out. For a bedroom, an 8'×10' or 9'×12' fits the bottom 2/3 of a queen or king bed and provides a soft step out.

What rug materials does Quince offer and how do they differ?

Wool — soft, naturally stain-resistant, develops a patina with use, best for low-to-medium traffic rooms. Performance (polyester or polypropylene) — engineered for stain release, fade resistance, and machine-washability on smaller sizes, best for high-traffic and pet-/kid-heavy households. Natural fiber (jute, sisal) — texture-forward, more rugged underfoot, best for entryways and dining rooms.

Do I need a rug pad?

Yes — a rug pad does three things: keeps the rug from sliding (especially on hardwood), adds 1/4" of cushion underfoot, and protects both the rug and the floor from each other. Rug pads cost roughly $30-60 depending on size and are worth every dollar.

How should I care for and clean a wool rug?

Vacuum weekly without a beater bar (beater bars pull fibers loose). Rotate the rug 180° every 6 months for even wear. Spot-clean spills immediately with a clean dry cloth and cool water — never rub. Professional cleaning every 2-3 years for high-traffic rugs, every 5 years for lower-use rooms.

What's the lead time for a rug?

In-stock standard sizes (5'×8', 8'×10', 9'×12') ship within 1-2 weeks via standard shipping. Larger or made-to-order sizes can run 4-8 weeks. Each style shows current lead time.

Do you offer free returns & exchanges?

Yes, rugs may be returned for a full refund or exchange within 365 days of the delivery date. Rugs are subject to a $35 restocking fee for storage and handling.